Assistant & Receptionist
MGJ89B4 [at] holdenagency.com
Years in Industry: 21
Roxanna joined the Holden Agency in 1990 and provides administrative support for Holden Agency and Employee Benefits Solutions employees.
In addition to keeping the supplies well stocked, providing support to her peers and acting as a backup for the receptionist, Roxanna also supports the Personal Lines department with claims (click here to report a claim). Roxanna’s technical skills have positioned her as the go-to person for first-level technical support in her department. She also handles the data download from our many carriers into our agency management systems.
Roxanna enjoys spending time at home with her husband of 24 years and their dog. Her family of 3 children continues to grow and she is now the proud grandmother to 4 wonderful grandchildren. She enjoys cooking, often bringing her tasty treats to the office to share with her co-workers.